FAQs
Frequently Asked Questions (FAQs)
1. When will my order ship?
Orders are typically processed and shipped within 1–2 business days. You’ll receive a confirmation email once your order is on its way.
2. How long does shipping take?
We offer free standard shipping on all orders. Delivery usually takes 5–8 business days after your order has been processed.
3. How do I track my order?
To track your order, just email us at saltycores@gmail.com with your order number and name. We’ll get back to you within 24 hours with the latest tracking update.
4. Do you offer returns?
Yes! We accept returns within 30 days of delivery. Return shipping is completely free, and no restocking fee is charged. See our Return Policy for more details.
5. Are any items final sale?
No. All items are eligible for return within the 30-day window—we do not sell final sale items.
6. Do you ship internationally?
Currently, we only ship within the United States. We hope to expand internationally in the near future.
7. What if I entered the wrong shipping address?
Please contact us immediately at saltycores@gmail.com. If your order hasn’t shipped yet, we’ll do our best to update the address.
8. How can I contact customer support?
You can reach us anytime at:
📧 Email: saltycores@gmail.com
📞 Phone: +1 509 625 5560
📍 Address: 90-21 202nd St, Jamaica, New York 11423, United States